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OUR STORY

Three Days, One Leaking Sink,
and a $10,000 Side Hustle Dream

In 2009, Jahangir Alam was living in two worlds—and they were about to collide.

By Day

He managed all the property management software tools at CBRE, one of North America's largest commercial property management companies. He saw powerful technology streamline operations, automate workflows, and save property managers countless hours.

By Night

He came home to his apartment in Scarborough South, where his kitchen sink was leaking.

What should have been a simple maintenance request turned into a three-day ordeal.

📅 DAY 1

To report the leak, he had to line up at the building office before 8 AM. But his bus to work left at 7:45. By the time it was his turn in line, he'd already left. Attempt #1: Failed.

📅 DAY 2

Same problem. From his CBRE office, he called and left a voicemail explaining the leak. Surely someone would get back to him, right?

📅 DAY 3

He finally caught the building super in person. When he mentioned the voicemail, the super denied ever receiving it. After filling out a white paper service request form—one copy for him, one for their files—his request was finally "in the system."

Three days. One leaking sink. Countless wasted hours.

That's when it hit him:

"Why isn't there an online service request form?"

The irony wasn't lost on him. He spent his days managing software that solved exactly these problems—but for commercial buildings, not residential ones.

Commercial property managers at CBRE had powerful tools. Residential property managers? They had paper forms and voicemail.

"Why don't residential property managers have access to the same software I'm building for commercial properties?"

That question would lead to a phone call that changed everything.

The Tim Hortons Pitch

Jahangir knew exactly who to call: Jashim Uddin (Murad).

They'd been friends since 1998, when they both left the same university in Bangladesh to pursue computer science degrees in Canada. Jahangir went to Acadia University in Nova Scotia. Jashim went to the University of Windsor in Ontario.

Different provinces. Different schools. But they stayed connected.

Both were working for different tech companies by 2009. And both shared something else: an entrepreneurial mindset—a desire to build something unique, something that would benefit society and leave a good legacy.

Their Favorite Spot for Big Conversations

A Tim Hortons Somewhere in Toronto, 2009

Jahangir called Jashim and asked to meet at Tim Hortons—their favorite place for chit-chatting. Over coffee, Jahangir shared his frustration with the leaking sink, the three-day ordeal, and his research into the residential property management software market.

The pitch was simple: "What if we built an online service request management system for residential property managers?"

The goal? Make $10,000 a month. As a side hustle. While keeping their day jobs.

Jashim's response? "I'm in." Immediate. No hesitation. Like Jahangir, he was eager to build something unique, something meaningful.

What They Discovered

❌

In 2009, Canada Had Zero

Not a single Canadian property management software company existed. Every option was American—built for US landlord-tenant laws, US payment systems, and US regulations. None of them understood Canadian trust accounting, LTB forms, or provincial compliance.

✓

The Opportunity Was Wide Open

They didn't need to compete. They needed to create. Build the first truly Canadian property management software. Start with service requests. Then see where it went.

From 2009 to 2015

They Built It as a Pet Project

Nights. Weekends. Whenever they could squeeze in time between their day jobs. They built the service request module. Then they visited property management companies in uptown Toronto, gathered more ideas, and kept adding features.

For six years, they didn't even check if competitors had entered the market. They were too busy building.

2009
The Tim Hortons Pitch
6
Years as a Pet Project
2015
Decision to Go to Market
2016
Official Launch

What Makes MiPropertyPortal Different

🏢

Truly All-in-One

Everything you need to run a rental business—tenant screening, lease signing, rent collection, maintenance tracking, accounting, owner reports—it's all here. No need to piece together multiple tools.

💚

First True Free Plan in Canada

We meant it when we said we wanted to benefit the mass audience. Our Free plan isn't a trial or a teaser—it's fully functional property management software that every Canadian landlord can use. Forever.

🍁

Built FOR Canada, BY Canadians

Not an American product with a Canadian flag slapped on it. We understand LTB forms, trust accounting, provincial regulations, and Canadian payment methods because we built this from the ground up for our market.

💡

Born from Real Experience

We didn't copy features from competitors. Every feature solves a real problem we or our users experienced. Six years of nights and weekends, visiting property managers, listening to feedback—that's what built this.

We're Still Listening.
We're Still Building.

Because we want to give Canadians the best property management software—not just the most expensive one, not just the one with the fanciest marketing, but the one that actually solves your problems.

Have a feature request? Found a bug? Just want to say hi?

📧 help@mipropertyportal.com

📞 +1 877-888-6477

From a Tim Hortons in 2009 to 50,000+ units in 2026—this is just the beginning.